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This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Creston Finance is a company from the United States that has been operating in the cryptocurrency mining and trading market since 2016, as well as engaging in crypto trading and having all the necessary permissions/licenses to conduct this business.
Creston Finance renders the following services:
• Processing of online payment transactions.
• Managed investment of your revenue in crypto assets.
• Customer retention support.
These Generally Applicable Terms apply to all Creston Finance Services and Creston Finance Account holders, and shall include this document as well as any Schedules hereto, and shall be read in accordance with the policies ("Creston Finance Policies") as may be referred to herein or elsewhere within the Creston Finance Website and which are to form part of these terms, including but not limited to:
• Cookie Policy
• Privacy Policy
• Complaint Policy
Please read the terms and conditions that may be especially applicable to the Creston Finance Services you desire to contract in addition to these Generally Applicable Terms and the policies referred to above. The 'Creston Finance Terms' refers to these Generally Applicable Terms, the above-mentioned rules, and any other terms that may be applicable to the specific Creston Finance Services being contracted.
Once your Creston Finance Account has been activated, you will be able to access the Creston Finance Services, subject to Creston Finance's identification and verification process, which you must follow. You agree that any information you provide during the identification and verification procedure, or in any other situation, is genuine and accurate, and that any payment you make through your Creston Finance Account is your rightful property and comes from a legitimate source.
For the purposes of verification, Creston Finance may seek more information from you. You agree to comply with all requests made on our behalf by Creston Finance or any of our third-party service providers in connection with your Creston Finance Account, including requests to identify or authenticate your identity, validate your funding sources, proof of control of your crypto private address, and any Creston Finance Transaction. This may include, but is not limited to, requesting additional information from you that will enable us to reasonably identify you, such as requiring you to take steps to prove ownership of your phone number or checking your information against third-party databases or other sources.
If we are unable to collect and verify such information, or if you do not comply with our reasonable demands, we have the right to close, suspend, or limit access to your Creston Finance Account and/or the Creston Finance Services.
We may discreetly verify the information you give us with, or we may collect information about you from secure databases ourselves or through third parties. By agreeing to these Generally Applicable Terms, you agree that we or a third party acting on our behalf may conduct such verifications. You must keep your Creston Finance Account details valid and up to date at all times. If we suspect your information is outdated or wrong at any time, we may contact you and request additional information or ask you to repeat the verification procedure. While we validate your identity, a Creston Finance Transaction limit may be placed on your Creston Finance Account, or an existing limit may be changed. We will not be liable for any losses resulting from your failure to keep your information up to date.
It is solely your responsibility to keep your Creston Finance Account secure.
While we may help you restore access to your Creston Finance Account if it is reasonable, Creston Finance is not obligated to restore any access to a Creston Finance Account in any event, including in the event of theft or any loss of control of the means of access to the Creston Finance Account. You agree that Creston Finance is not responsible for any damages or losses incurred as a result of such theft or loss of control of your Creston Finance Account that are not caused by Creston Finance's fault or negligence.
You promise to keep all passwords, PIN numbers, and access codes and information for your Creston Finance Account completely secret. Creston Finance will not be held accountable for any access to or use of your Creston Finance Account as a result of any disclosure of such access information by you or anyone else to whom you disclosed such information.
If you have any questions concerning this, please contact us:
Email: support@crestonfinance.com
Website: www.crestonfinance.com
If you suspect a Creston Finance Transaction was conducted erroneously or without your permission, please notify us as soon as possible using the Creston Finance platform or by emailing support@crestonfinance.com. Failure to contact us as soon as you become aware of the unauthorised or wrongly completed Creston Finance Transaction, or within two months of the date of the transaction, may result in you losing your right to have the situation addressed.
You accept to receive electronic messages from Creston Finance in connection with Creston Finance and the Creston Finance Services. We shall send you communications via the Creston Finance platform or via email to the primary email address indicated in your Creston Finance Account profile ('Primary Email Address'). It is your responsibility to keep this Primary Email Address safe. You acknowledge that Creston Finance is not responsible for any damages or losses incurred as a result of any unauthorized use or loss of control of the above-mentioned Primary Email Address.
We take customer complaints very seriously. Please refer to our Complaints Policy on the Website www.crestonfinance.com if you desire to lodge a formal complaint about us, the services we provide, or your Creston Finance Account.
You may obtain a copy of the applicable Creston Finance Terms, as well as any other information relevant to current applicable laws and regulations, at any time during the term of any Creston Finance Terms.
Protecting your Creston Finance Account and any access information related to it includes, but is not limited to:
• By email: support@crestonfinance.com
• By visiting our website: www.crestonfinance.com